OSHA describes workplace violence as, “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior. It ranges from threats and verbal abuse to physical assaults and even homicide.” The EEOC describes harassment as, “unwelcome conduct that “becomes unlawful where 1) enduring the offensive conduct becomes a condition of continued employment, or 2) the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive.” Interesting that both of these definitions seem to describe workplace bullying, yet many employers fail to address that issue.
Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. This session will take you through the process of developing effective strategies for dealing with workplace bullying and provide a step-by-step guide for building a healthy workplace where employees can thrive.
If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed. In fact, all negative behaviors at work cause anxiety, burnout, low job satisfaction, and increased turnover, but they have differing legal risks for employers. The distinction – and the overlap – between these concepts can certainly cause confusion, but not knowing the difference and acting proactively to stop these behaviors could result in an unwanted lawsuit brought by an employee.
If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed. In fact, all negative behaviors at work cause anxiety, burnout, low job satisfaction, and increased turnover, but they have differing legal risks for employers. The distinction – and the overlap – between these concepts can certainly cause confusion, but not knowing the difference and acting proactively to stop these behaviors could result in an unwanted lawsuit brought by an employee.
Catherine M. Mattice
Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego …
Interactive dashboards & analytics in Excel
Copilot and HR: An Introduction for HR Professionals
4-Hour Virtual Seminar on Bootcamp on Excel
Leading Across Generations: 5 Challenges & 10 Strategies to…
I-9 Audits: Strengthening Your Immigration Compliance Strat…
Fair Lending in 2025: New Regulations, Examinations and Enf…
Tattoos, hijabs, piercings, and pink hair: The challenges …
Using Emotional Intelligence to Elevate Your Leadership
ChatGPT & HR: How HR Recruiting Professionals Can Leverage …
FDA Trends in Compliance and Enforcement in Computer System…
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
How to Manage the Legal Landmine of the FMLA, ADA and Worke…
How to Write a Successful Job Hazard Analysis
How to Write Right for Better Business Communication
How to Prepare For and Host a FDA Inspection and Respond to…
Public Speaking: Overcoming The Fear of Public Speaking
From Good to Great: The Secrets to an Optimized LinkedIn Pr…
Workplace Investigations 101: How to Conduct your Investiga…
Policy Pops: Navigating DEI in the 2025 Workplace: Strategi…
The Five Cs Of Commercial Credit: The Basic Elements Of Cre…
Transforming Anger And Conflict Into Collaborative Problem …
Navigating Alcohol and Drug Addiction Protections Under the…
Reduce Stress in the Workplace: Effective Ways to Handle Co…
Transforming HR with AI: Unlocking Excellence and Innovation
Creating Employee Handbooks that Protect You and Support th…
FDA Technology Modernization Action Plan (TMAP) and Impact …
Transform Data into Insights: A Beginners Guide to Excel Pi…
Mindful Communication:The Key to Meaningful Conversations i…
FDA Proposes Framework to Advance Credibility of AI Models
50+ new Excel features so far this decade
FMLA Compliance in 2025: A Comprehensive Guide & Strategies…
Excel - 10 Key Worksheet Functions to Skyrocket Your Produc…
Managing Toxic Employees: Strategies For Leaders To Effecti…
Hiring and Retaining Employees in this Crazy Economy
Harassment, Bullying, Gossip, Confrontational and Disruptiv…