Discover the most effective way benchmarking metrics can help your business with its financial requirements. Due to the evolution of the payroll department, payroll professionals are finding themselves in need of skills to continuously improve on the performance of payroll. This topic will give you a valuable start to begin benchmarking. You will learn how to begin to measure your performance and how to use that information to ensure your payroll department is on the leading edge of today's industry.
WHY SHOULD YOU ATTEND?
Payroll expense is one of the highest corporate expenses which impact financial statements. Analyzing the nature of these expenses, determining what you can or cannot control, and how to reduce expenses significantly impacts your company’s performance. Benchmarking helps you analyze what to work on, as determined by your performance against your competition and industry standards.
AREA COVERED
Benchmarking
- Evolution of Payroll Best Practices
- Benchmark Basics
- Types of Benchmarking
- How to Start Benchmarking
Metrics
- Metrics Basics
- What to Measure and Why
- Data Collection Methods
Customer Focus
- Types of Customers
- Identifying Customer Requirements
LEARNING OBJECTIVES
- Discuss the evolution of payroll best practices
- Describe how to start benchmarking
- Review metrics
- Explain the types of customers
WHO WILL BENEFIT?
This live webinar is designed for payroll professionals, human resource and benefit professionals, CPAs, accountants, controllers, operations managers, business managers, presidents, vice presidents, supervisors, CFOs, finance directors and bookkeepers.
Payroll expense is one of the highest corporate expenses which impact financial statements. Analyzing the nature of these expenses, determining what you can or cannot control, and how to reduce expenses significantly impacts your company’s performance. Benchmarking helps you analyze what to work on, as determined by your performance against your competition and industry standards.
Benchmarking
- Evolution of Payroll Best Practices
- Benchmark Basics
- Types of Benchmarking
- How to Start Benchmarking
Metrics
- Metrics Basics
- What to Measure and Why
- Data Collection Methods
Customer Focus
- Types of Customers
- Identifying Customer Requirements
- Discuss the evolution of payroll best practices
- Describe how to start benchmarking
- Review metrics
- Explain the types of customers
This live webinar is designed for payroll professionals, human resource and benefit professionals, CPAs, accountants, controllers, operations managers, business managers, presidents, vice presidents, supervisors, CFOs, finance directors and bookkeepers.
Speaker Profile

Mark Schwartz is an employment tax specialist and has over 15 years of employment tax experience as an independent consultant and as a payroll tax auditor with the State of California. He has managed an audit caseload of 20 ongoing audits, from small home-based businesses to large multi-national corporations. He is expert at defining regulatory and statutory requirements from local, State and Federal government agencies; and helping the average businessperson understand what that mean to their business. He has processed weekly and bi-weekly payroll checks plus tax forms for businesses with hourly as well as exempt workers, multistate operations and …
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