Have you ever seen someone who is technically skilled at their chosen profession, yet they can’t seem to move their career forward? Or maybe you know someone whose technical skills are less-than-stellar who seems to get raises and promotions ahead of ‘more qualified’ people? These are common scenarios where emotional intelligence is the unseen driver in people’s careers.
Experts agree that emotional intelligence is the most significant factor in predicting a person's performance. It affects everything we do, and most people are not even aware of what it is, much less how to master it. This course unpacks some myths and realities of emotional intelligence and equips you to start improving yours so you can manage your own emotions and relationships more effectively.
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
John Sanchez
John Sanchez has more than 20 years’ experience and is Managing Director of the consulting and training firm FPA Group. John started his career at a top ten international accounting firm that merged into E&Y, then he transitioned to mergers and acquisitions roles for several Fortune 500 companies including Royal Caribbean Cruises and AutoNation. He has developed and delivered training for some of the largest organizations in the world including the American Institute of Certified Public Accountants and businesses in a variety of industries including financial services, telecommunications, and technology to name just a few.
How to Write Effective Audit Observations: The Principles f…
Managing Toxic & Other Employees Who Have Attitude Issues
Leadership: Strategic Planning and Decision Making
2025 EEOC & Employers: Investigating Claims of Harassment …
FDA Proposes Framework to Advance Credibility of AI Models
ChatGPT and Project Management: Leveraging AI for Project M…
Reduce Stress in the Workplace: Effective Ways to Handle Co…
Leverage AI-Powered Tools for Talent Acquisition: Best Prac…
6-Hour Virtual Seminar on Learning the Highlights of Excel …
Stress, Change And Team Resilience Through Humor: An Intera…
Tattoos, hijabs, piercings, and pink hair: The challenges …
Form W-9 Compliance: TIN Verification, B Notices, and Avoid…
How to Give Corrective Feedback: The CARE Model - Eliminati…
With Mandatory Paid Leave Gaining Ground Is It Time To Do A…
AML Regulatory Insight for Q1 2025: Implementing recent cha…
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
How to Write Right for Better Business Communication
Gossip-Free: Leadership Techniques to Quell Office Chatter
Improving Employee Engagement & Retention Through Stay Inte…
Transforming Anger And Conflict Into Collaborative Problem …